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Shoott Reviews

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Overall Rating

5.0
2 Reviews
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About Shoott

Shoott.com is on a mission to make portrait photography better for everyone. They dramatically reduce the upfront cost, effort, and lead time of finding a trusted local photographer. They rigorously vet applicants for technical skills, experience, and personality so clients can book a session with complete peace of mind. With Shoott, clients get to book risk-free and view their gallery before making a purchase because they’re that confident in their photographers’ ability to deliver.

For photographers, Shoott takes care of all the marketing, operations, customer support, and sales. Their business model works because of how they aggregate demand at their locations, and they’re proud to offer their photographers a minimum pay guarantee per shooting hour, flexible scheduling, tips and regular paychecks.

Shoott offers free 30-minute photo sessions at beautiful and convenient locations. After the session, clients receive a digital gallery of 40+ high-res, lightly edited photos in just 3-5 business days. Clients only pay for the ones they love.

Shoott was launched in the summer of 2018 in NYC and has since expanded to 600+ locations across 60+ US cities, running thousands of photo shoots per week. They maintain a 4.9 average star rating across Facebook, Google and Tripadvisor based on thousands of reviews and recommendations. Their elite team of talented photographers are freelance contractors who have shot for some of the world's biggest brands, including Forbes, Elle, GQ, The Cut, V Magazine, Buzzfeed and more. They select only the top 2-5% of applicants and screen for amazing technical and creative skills as well as a winning personality. Their goal is to create the ultimate win-win by connecting clients with their top local freelance photographers through their affordable mini sessions while simultaneously providing photographers with supplemental gigs to support their personal photography business. Shoott is a female, AAPI run small business providing professional photography services in a city near you. It's free to book and clients only pay for the pics they love.

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Shoott Customer Reviews (2)

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Theresa Rourke
Theresa Rourke
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Feb 12, 2023
Lillie Wise
Lillie Wise
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Feb 8, 2023

Shoott Customer’s Q&A

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Shoott FAQs

FAQ

About Shoott.com Payment Method?

Shoott.com offers free 30-minute photo sessions at various locations. After the session, customers receive a digital gallery of 40+ high-resolution, lightly edited photos within 3-5 business days. Customers only pay for the photos they love. There are certain situations where customers might be required to prepay: if they canceled or rescheduled last minute, spent less than $100 on one of their most recent sessions, or if they book back-to-back sessions or already have at least one other upcoming session. Unfortunately, purchased photos are non-refundable. Customers are advised to double-check their cart to make sure they select the photos they really want. Shoott does not offer printing services at this time. However, they do offer package deals with select print partners throughout the year. Customers have full non-commercial rights for the photos they purchase. They may not post or distribute photos that they have not yet purchased, even with the presence of a watermark. If a Shoott photo has not been purchased and is being used, the customer will be asked to remove the photo immediately. If they refuse to comply within 24 hours, they will be charged a fine.

FAQ

Shoott.com Return Policy?

Shoott.com has a detailed Cancellation and Rescheduling Policy. Any changes to a session must be made by 10am two days prior to the session. This includes cancellations and reschedules to a future date. If any customer reschedules or cancels after this timeframe, they will be charged a $40 late cancellation fee. If a customer does not show up, or if they reschedule or cancel after 8pm the day before the scheduled session, they will be automatically charged a $75 no-show fee. For custom sessions, customers need to notify Shoott by 10:00am three days before the scheduled session if they need to cancel or reschedule in order to receive a full refund. If they cancel or reschedule after that timeframe, there will be a $150 penalty. If they cancel or reschedule after 8pm the day before the scheduled session, they will forfeit the entire deposit.

As for the Refund Policy, unfortunately purchased photos are non-refundable. Customers are advised to double-check their cart to make sure they select the photos they really want.

Regarding the Shipping Policy, Shoott does not offer physical products, hence they do not have a shipping policy. They offer free 30-minute photo sessions at beautiful and convenient locations. After the session, customers receive a digital gallery of 40+ high-res, lightly edited photos in just 3-5 business days. They only pay for the ones they love.

Please note that Shoott does not offer printing services at this time. However, they offer package deals with select print partners throughout the year. Customers can find these offers on their website.

For more detailed information, please visit the official Shoott.com website.

FAQ

About Shoott.com Popular Products and Services?

Shoott.com is a service that offers free professional photography. They provide affordable photos for various occasions such as family gatherings, engagements, maternity shoots, and events. Their business model is unique in that they aggregate demand at their locations, which allows them to offer benefits to both clients and photographers.

Their services are quite straightforward. Clients can choose from Shoott's roster of events, which offer an array of times and locations. A top-rated photographer is then assigned for the session. The photo session is customized to the client's needs, whether it be for family photos, maternity portraits, engagement pics, birthdays snaps, or content creation.

After the session, clients receive a gallery of 40+ lightly edited digital photos in just 3-5 business days. The unique aspect of their service is that clients only pay for the photos they love. Their pricing fits various budgets, with the most popular package being the Basic Package at $18 per photo, which includes 10 digital photos and $20 retouching credits. They also offer a Full Gallery Package at $3-$7 per photo, which includes 40+ digital photos and $40 retouching credits. Individual photos are also available for purchase at $30 per photo.

Shoott.com was launched in the summer of 2018 in NYC and has since expanded to 600+ locations across 60+ US cities, running thousands of photo shoots per week. They maintain a 4.9 average star rating across various platforms based on thousands of reviews and recommendations. Their team of talented photographers are freelance contractors who have shot for some of the world's biggest brands. They select only the top 2-5% of applicants and screen for amazing technical and creative skills as well as a winning personality.

Shoott.com is a female, AAPI run small business providing professional photography services in a city near you. It's free to book and clients only pay for the pics they love.

FAQ

About Shoott.com Prices and Cost?

Shoott.com offers a variety of pricing options to fit different budgets. The Most Popular package costs $18 per photo, including 10 digital photos and $20 retouching credits for a total of $180. The Best Value package ranges from $3-$7 per photo, including 40+ digital photos and $40 retouching credits for a total of $295. Individual photos are also available for purchase at $30 per photo. There is also a spring sale where each photo is priced at $25. The 30-minute photo session is free of upfront cost. The first photoshoot is free to book, and the next session will be free if you spend $100 or more. The purchased Shoott photos may only be used for non-commercial purposes. The entire gallery can be purchased for $295. It's always free to book. Please note that prices may vary and it's best to check the website for the most current pricing.

FAQ

How do I contact Shoott customer support?

To get in touch with Shoott customer support, the best way is through email at info@shoott.com. The dedicated customer service team will respond within 24 hours. Additionally, there is a contact phone number available: 951-395-0098. These are the most effective ways to reach out for any queries or support needs. Remember, the response from the customer service team is typically within a day.

FAQ

How do I book a session on Shoott.com?

To book a session on Shoott.com, follow these steps:

  1. Visit the booking page on Shoott.com.
  2. Browse the calendar of upcoming events. Sessions can be booked up to 90 days in advance.
  3. Choose a location for the photo shoot. There are a variety of locations available.
  4. Reserve a 30-minute photo session.

If interested in a custom session where the exact time, date, and location can be chosen, there is a separate process. For a custom session, fill out the form on the Portrait Custom Session page on Shoott.com. Prepare the following information about the photo session: start and end times, exact address of photo shoot, and number of people in attendance. Then, request a quote.

Remember, the first photoshoot will be free to book; the next session will be free if you spend $100+. Enjoy your customized photo session!

FAQ

Does Shoott offer printing services?

No, they do not offer printing services at this time. However, they offer package deals with select print partners throughout the year.
FAQ

Why do I see a charge on my credit card statement after booking?

The charge you see is a temporary pre-authorization hold to ensure that you have the funds to cover a late fee or last-minute cancellation fee for your session. This hold is never collected and is instantly released.
FAQ

Can I book a custom session?

Yes, they offer affordable custom sessions where you can choose the date, time, and location of your session.
FAQ

How can I book a Shoott standard session?

To book a standard session, you can visit their booking page where you can see a calendar of upcoming events. Sessions can be booked up to 90 days in advance.

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